Download our Product Instructions and Activity Guide:
GeoSafari® Jr. Bug Vac 'n' View™
I press the button and the vacuum does not start.
Check the batteries to make sure that they are inserted correctly into the battery compartment. If that does not solve the issue, try using a fresh set of batteries.
I'm trying to catch a bug, but the bug is not going up the tongue.
If the bug is too large, the vacuum may not be strong enough to pull it up the tongue.
If the bug is partially up the tongue, tilt the head of the bug vac up to help the bug slide into the bug chamber.