At Educational Insights, we have a Playful Promise that guarantees 365 days of smiles and grins (for products purchased from EducationalInsights.com) or your money back.
Replacements can be sent out for items with missing or defective parts. If you need replacement parts or a full replacement for your toy or game, you can let us know in a few ways. Replacements can be ordered by calling our Customer Service team at 1-800-995-4436, between Monday - Friday 7:30 - 5:30 CT. Alternatively, you can use the Contact Us form.
If you'd like to contact us by email, please send an email to firstname.lastname@example.org with the following information:
Product name and/or sku number:
*Please note that replacement parts may not be available if the product has been discontinued.